Teak is provided with a 3 year warranty on the structural integrity of the piece. Due to natural variants of the wood, each piece will be unique in texture and color.
Warranty does not cover small cracks that naturally occur, oil that may rise to the surface and the weathering if left untreated or maintained.
Your investment in Harbour Outdoor is protected by a 3 year warranty on the faultlessly hand crafted stainless steel OR aluminium used in the construction of each piece of furniture (manufacturing faults and defects only). So you can be assured that each piece will provide years of solid service, long after other furniture has surrendered to the rigours of constant use.
BATYLINE, GLASS AND HPCL
A limited 2 year warranty applies to Batyline mesh and high pressure compact laminate features as well as etched glass (white and taupe).
We warrant our cushion construction and fill sold to the original owner to be free from defects in material and construction for 1 year. Defects include: faulty stitching or complete loss of foam shape.
This limited warranty provides coverage to the original purchaser and covers normal household usage.
Proof of purchase (dated receipt) is required for all warranty claims. The Warranty excludes seasoning of timber or if the frame or any part is damaged by accident or misuse. This limited warranty does not cover – acts of god, fire, freezing, abusive use, fabric cushions, does not cover any damage to or failure of the finish resulting from suntan oil, alcohol or water damage, mould, humidity or incorrect application of chemical treatment or any protective coating by the dealer or consumer, normal fading, scratching, or chipping of the finish, weathering or discoloration of furniture, accidental damage, repair or modifications by consumer, glass breakage, normal wear and tear, or if the frame or any parts are damaged by accident or misuse, nor any condition resulting from incorrect or inadequate maintenance cleaning or care.
It remains the customer’s responsibility for freight and packaging charges to and from our factory. If within the warranty period identical materials are unavailable at the time of repair or replacement, Harbour Outdoor reserves the right to substitute materials of equal or better quality.
NO OTHER WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF HARBOUR OUTDOOR, WITH RESPECT TO THE FURNITURE AND ITS PARTS OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. IN NO EVENT SHALL HARBOUR OUTDOOR BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OR INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. IN NO EVENT SHALL TECNO FURNITURE’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT.